He is a big and tall man, with bright red hair, cut in a military buzz cut, narrow little blue eyes, jutting eyebrows, a thick neck, and a face that looks like it was smashed flat. He looks like a football player, which he played in college. He generally prefers to see things settled in a peaceful manner, but does his job, and is very loyal to John Marcone, although he does give him looks at times to show that he could do things differently.
He also works with Ms. Gard when she is introduced. Hendricks appears dumb, but is actually quite intelligent to the point where he is working on a thesis (which is usually seen in a person going for a doctorate), and has helped take down magical beings many times.
In the seriesEdit
He later bears the brunt of Gimpy Lawrence's attack against Marcone, killing Lawrence with three well aimed shots. Marcone scolds him for having been too quick in the action, preventing them from interrogating the man.
In Death Masks,
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In "Down Town", he accompanies Marcone in a visit to Harry Dresden. He leter watches unseen Dresden engaging the golem at the laundromat, reporting to Marcone that the wizard failed to contain the creature. He follows Dresden again until the entrance of Undertown, where he discovers something he thinks that Marcone should know about.
In Aftermath, Maria sees him near Georgia and Billy Borden's apartment, after she was kidnapped. He also wins a bet with Ms. Gard about Karrin Murphy identifying the role of Maria as Marcone's troubleshooter.